🔁 Return
You may return most new, unopened items within 30 days of delivery for a refund or exchange.
To qualify for a return:
- The item must be unused, uninstalled, and in original packaging
- You must include the original receipt or proof of purchase
- Items must be returned in resalable condition
🚫 Non-Returnable Items
Certain products cannot be returned, including:
- Screen guards or accessories that have been used or opened
- Electrical parts that have been installed
- Items marked as Final Sale or Clearance
- Custom-ordered or personalized parts
🔄 Exchanges
If you received a damaged, defective, or incorrect item, we will replace it at no cost to you. Please contact us within 7 days of delivery with photo evidence.
💰 Refunds
Once we receive and inspect your return, we will notify you of the refund status.
- Approved refunds will be processed to your original payment method within 5–10 business days
- Shipping charges (if any) are non-refundable, unless the return is due to our error
🚚 Return Shipping
- Customers are responsible for the cost of return shipping
- For returns due to our error (e.g. wrong or defective item), we will cover return shipping
- We recommend using a trackable shipping service and keeping your receipt
🧾 How to Request a Return
- Email us at [your email address] with your Order Number
- Briefly describe the reason for return and attach any relevant photos
- Wait for confirmation and return instructions from our support team
📞 Contact Us
If you have questions about your order or our return process, feel free to reach out:
📧 Email: ae12autoparts@gmail.com
📞 Phone: +919820279232
🌐 Website: https://ae12autoparts.com
Ola